Position: Business Systems Support Technical Lead
Location: Boksburg, Gauteng
Salary: R825 900 Per Annum
EE: Open to all

Package: Medical aid – 50%, Pension Contribution – 12%  

Reports To: Business Systems Support Manager

Purpose of The Job:
To provide IT Business Systems technical support and to ensure proper functioning of all Business System software.

Candidate with following experience will be suitable for Technical Lead role:

• Understand databases, data modelling and storage, SQL scripting.
• Code development (C#, Java, etc.), management and deployment, authentication
• Azure environment, features, and security
• Mobile App development

Minimum Qualifications and Experience:

• Certificate in Information Technology NQF level 6 (Essential)
• Certificate in MSSQL (Essential)
• Certificate in Dynamics AX/D365 (Essential)
• Certificate in MS Power Platform (Essential)
• 2 years’ experience in IT Business Systems Support (Essential)
• 2 years’ experience in Enterprise Resource Planning implementation and Development (Essential)
• 2 years’ experience in Project Management (Essential)
• 2 years’ experience in Automation Development (Essential)

Physical / Legal Requirements:

• Fit for Duty
• Valid and unendorsed drivers license code 8,
• Fit to Travel
• No Criminal Record
• Clear ITC record
• Valid Passport
•  

Job Responsibilities
PowerApps Automations:

• Support current PowerApps automations.
• Design and implement new PowerApps automations.
• Integrate PowerApps automations into D365 Finance and Operations.
• Design and Plan long-term automation solution/s for group companies.

Application Management (D365 Finance and Operations):

• Monitor and manage system performance.
• Support system code development.
• Co-ordinate code deployment through the deployment life cycle.
• Support the development of new Powerbase data entities.
• Manage interfaces between different business systems.
• Build and maintain virtual business production and development environments.
• Manage and support Life cycle support and DevOps.
• Perform housekeeping/maintenance to ensure optimal utilization of systems.
• Coordinate implementation of corrective action/s in case of system failure.
• Engage with relevant third parties to assist in system support.
• Trouble shooting and problem diagnoses as and when problems occur.
• Monitor interfaces and perform corrective actions where needed solve root cause of integration failures.

Security / Access Control:

• Control and maintain user access controls to Life cycle support and DevOps.
• Ensure user roles are assigned accurately.
• Adhere to company policy regarding confidentiality of data.

Business System Enhancement:

• Suggest, design, configure system changes.
• Assist in development of new features.
• Plan, schedule, and test environment upgrades.

Application Implementations:

• Support the implementation life cycle of all applications.
• Analyse requirements for solutions as and when required.
• Design, implement solutions, and provide post implementation support on all applications.

People Management:

• Assist, develop and coach team members.

Knowledge and Skills
Required:

• Interpersonal Skills
• Project Management Skills
• People Management Skills
• Problem Resolution Skills
• MS Power Platform
• Knowledge of Business Systems products, Dynamics AX
• Basic Networking Skills
• Trouble Shooting and Problem Diagnoses
• Database Knowledge, especially SQL
• MS Office, MS Word, and MS Excel
• Communication Skills
• Basic Financial Knowledge
• Basic Supply Chain Knowledge