Microsoft Dynamics CE Functional Consultant

• Location: Remote
• Reporting to: Head of MS Dynamics CE Department
• Contract Type: Permanent
• Salary: Market Related

Purpose of the Role:
The Microsoft Dynamics CE Functional Consultant plays a critical role in implementing and optimizing Microsoft Dynamics 365 CE solutions for our organization.
This individual will collaborate closely with business stakeholders, technical teams, and end-users to ensure successful deployment and utilization of the platform.

Key Responsibilities:

1. Requirements Gathering and Analysis:
   • Conduct thorough requirements gathering sessions with business stakeholders.
   • Translate business needs into functional specifications and system design documents.
   • Analyze existing processes and recommend improvements using Microsoft Dynamics CE capabilities.
2. Solution Design and Configuration:
   • Design and configure Microsoft Dynamics CE modules, including Sales, Customer Service, Marketing, and Field Service.
   • Customize entities, forms, workflows, and business rules to align with business processes.
   • Collaborate with technical consultants and developers to implement customizations.
3. User Training and Support:
   • Provide end-user training on Microsoft Dynamics CE functionality.
   • Assist users in navigating the system, creating reports, and troubleshooting issues.
   • Address user queries and provide timely support.
4. Data Migration and Integration:
   • Plan and execute data migration from legacy systems to Microsoft Dynamics CE.
   • Work with integration specialists to connect Microsoft Dynamics CE with other applications (e.g., SharePoint, Power BI).
5. Testing and Quality Assurance:
   • Conduct functional testing of configured solutions.
   • Ensure data accuracy, system performance, and adherence to business requirements.
   • Collaborate with testing teams for end-to-end testing.
6. Documentation and Training Materials:
   • Create user manuals, process documentation, and training materials.
   • Maintain up-to-date documentation for system configurations and customizations.
7. Continuous Improvement:
   • Stay informed about Microsoft Dynamics CE updates and new features.
   • Propose enhancements and optimizations based on industry best practices.
   • Participate in user feedback sessions to identify areas for improvement.

Qualifications and Experience:

• Qualification in Information Technology, or related CE Certifications.
• Minimum 3 years of hands-on experience as a Microsoft Dynamics CE Functional Consultant.
• Proficiency in configuring Microsoft Dynamics CE modules and customizing entities.
• Strong communication skills and ability to work collaboratively with cross-functional teams.
• Certification in Microsoft Dynamics 365 CE is highly desirable.

Additional Information:

• This role offers an opportunity to contribute directly to our organization’s success by ensuring efficient and effective use of Microsoft Dynamics CE.
• The successful candidate will be part of a dynamic team focused on driving digital transformation.