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Warehouse Operations Manager

Nigel, Gauteng
POSITION: Group Warehouse Manager
LOCATION: Nigel, Gauteng

Professional Qualifications
  • Grade 12 compulsory
  • Degree or Diploma in at least one of the following disciplines preferable:
  • Industrial Engineering
  • Warehousing management
  • Supply Chain management
Experience, Skills and Competencies
  • Requires strong business and management skill, with the ability to work both strategically and at an operational level.
  • Experience in a Warehouse and Logistics operations environment, managing various distribution sites. 
  • Experience managing OHS and safety guidelines.
  • High levels of planning skill and experience. 
  • Must be able to plan and manage varying capacity demand and supply daily.
  • Strong Warehouse Management System experience.
  • Excellent problem-solving skills and a solution driven mindset.
  • Adapt to delivering frequent direct written and oral feedback.
  • Ability to work under pressure in a fast-paced environment with the ability to prioritize effectively.
  • Ability to establish, maintain and promote high standards of customer service.
  • Excellent communicator, team player, professional and interpersonal skills.
  • Excellent computer skills – Previous experience using Microsoft Navision, Business Central or similar will be an advantage.
  • Previous experience implementing/maintaining 5S and Lean Principles preferable.
  • Experience in value stream mapping and time studies will be an advantage.
  • Experience implementing systems and procedures in the Warehouse, finding the best way to do things and then implement
Basic Description
  • Ensure Warehouse excellence, safety, team morale as well as that all Warehouse Operations are efficient, optimized and customer focused.
  • Develop strategic plans and policies to improve Warehouse operations and strategically manage the Warehouse in compliance with policies, legislation and safety.
  • Strategically plan and manage logistics, warehouse, transportation and customer service.
  • Efficient planning and management of people, processes and system resources to achieve cost and customer service levels, while meeting KPI targets.
  • Set up and implement high standards in the inbound, put away, storage and outbound processes. 
  • Provide an effective and reliable service to customers in time and manner, as well as keep high inventory accuracy, quality and controls.
  • Manage stock levels, delivery times, transport costs and efficiency.
  • Keep a clean and organized Warehouse. Identify any waste in the Warehouse processes. 
  • Build and maintain a Safety culture aligned to our Company’s and Occupational Health and Safety requirements.
  • Interact with all supply chain functions such as Sales, Purchasing and Planning, to ensure the correct flow of information, in addition ensuring the satisfaction of internal and external customers.
  • Logistics management:  review process improvement, cost analysis, scheduling and stakeholder relationships.
  • Ongoing management and maintenance of the vehicle fleet.
  • Implement a Continuous Improvement culture and develop the team to increase productivity.
  • Daily and monthly KPI reporting.
  • Manage the KPI’s and reports of the Warehouse daily on-time and accuracy, discrepancy, receiving on time, managing returns, control the inventory accuracy and productivity of the Warehouse.
  • Maintain condition of Warehouse and all equipment used in the warehouse.   
  • Ensure a high level of inventory accuracy, supervising the cycle counting process and planning and organizing the annual count. 
  • Apply Supply Chain best practice to actively identify, analyze and recommend quick win opportunities and projects.
  • Lead, develop and manage Warehouse staff, evaluating and developing the team to grow and learn daily.  Foster a workplace culture that is consistent with the Company’s organizational culture. 
  • Budget control of the Warehouse expenses to identify cost opportunity, scheduling expenditures, analyzing variances, and initiating corrective action.
  • Drive and manage OTD meetings and communication with inter-departmental managers to improve OTD.



 

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