Job Title: Microsoft Dynamics BC Support Consultant Location: Cape town
We are a leading recruitment firm specializing in Microsoft Dynamics ERP solutions.
We are dedicated to connecting top talent with companies seeking expertise in Microsoft Dynamics Business Central and Finance & Operations.
Job Description: We are seeking a skilled and motivated Microsoft Dynamics BC Support Consultant to join our client’s team.
The ideal candidate will have a strong background in supporting and maintaining Microsoft Dynamics Business Central (BC) solutions.
This role involves providing user support, troubleshooting issues, and ensuring the smooth operation of our clients’ BC systems.
Key Responsibilities:
Provide first and second-line support for Microsoft Dynamics Business Central (BC) users.
Troubleshoot and resolve issues related to BC functionality, performance, and integration.
Collaborate with clients to understand their business processes and provide solutions to enhance their use of BC.
Conduct system testing and validation to ensure optimal performance.
Assist in the implementation and configuration of BC modules.
Develop and maintain documentation for support processes and procedures.
Train end-users on BC functionalities and best practices.
Work closely with the development team to escalate and resolve complex issues.
Stay updated with the latest BC features and updates to provide informed support.
Preferred Skills:
Experience with BC support
Knowledge of SQL and database management is a bonus but not a deal breaker.
Understanding of business processes in various industries.
Benefits:
Competitive salary and benefits package.
Opportunities for professional development and certification.