The Microsoft Dynamics F&O Consultant is responsible for the implementation and rollout of software projects throughout the implementation cycle.
The Consultant is responsible for the configuration of the system/solution and pre-settings based on a thorough requirements analysis.
Main Responsibilities:
Business Process Consulting
• Advise on best practice in business processes, with reference to ERP processes
• Improving their business efficiency through company’s vendor offerings
• Problem solving, business analysis and business process design
• Application of product knowledge through configuration or development of business solutions
Project Execution and Management
• Manages own delivery of agreed deliverables throughout the project life cycle, including requirement analysis, design & testing solutions, acceptance testing, and rollout & data migration
• Conducts a thorough needs analysis
• Compiles detailed requirement specifications for system configuration and custom development
• Specifies and communicates personalization with the Project Lead
• Configures the system based on the requirement analysis conducted
• Implements effective processes to ensure effective user adoption of the new system
• Provides documentation on configuration and customization implementation for future support
• Provides continuous updates and feedback on project progress to Project Lead
Continuous Customer Support
• Provides support during and after initial implementation
• Ensure regular contact and follow up
• Monitor system performance, and proactively identify areas for improvement or optimization.
• Collaborate with technical teams to address and resolve any technical challenges or system integrations .
• Ensure effective turn-around time to solve problems and find solutions
Training
• Delivers training on the use of the system
• Ensures own up to date knowledge on latest developments on the product and changes included in new patches
Experience and qualifications
• A minimum of 2 years’ experience in Microsoft ERP project implementations.
• Strong financial background
• The successful candidate will be someone with a strong drive for results and success and a willingness to see tough tasks through to successful completion, especially under the pressure of tight deadlines.
• A strong interest in software and consulting would be an advantage
Additional skills required
• Strong interpersonal/relationship building skills
• Analytical thinking
• Accuracy and a strong attention to detail
• Ability to work in a fast-paced environment and meet deadlines under pressure (conscientious)
• Ability to work independently as well as perform in a matrix project environment
• Strong ability to work in partnership and collaboration with other members of business solutions teams
• Structured approach to problem-solving and project execution