SCOPE The ERP Analyst provides business expertise for the named business function(s).
In partnership with Business Owners, this role will lead to the design of new "future state"
processes leveraging industry’s best practice processes and ERP system capabilities
needed to optimize business results. This includes understanding existing business
processes, defining requirements for continued optimization and future changes,
evaluating gaps and working with ERP consultants to find solutions.
MAIN DUTIES AND RESPONSIBILITIES:
Facilitate the definition and implementation of an optimum end to end process, data and KPIs leveraging industry best practices and ERP systems solution for the specified process area.
Provide functional expertise and guide solution design to ensure successful and planned business outcomes.
Conduct workshops and work with Business Function Leads and/or representatives from other areas to ensure seamless integration with their processes.
Collaborate with other functional team members to develop common / global processes where possible.
Identify software gaps, evaluate and provide alternative solutions and recommendations and works with business owners and team members to determine satisfactory approach.
Lead and facilitate the delivery of Project Deliverables required to ensure an effectively functioning ERP system.
Development, review and approval of requirements for the ERP system.
Development, review and approval of reporting, KPIs, and analytics.
Participates in development of requirements for legacy ERP conversion to the new system, including data mapping. Working closely with the data team to ensure that requirements are met.
Supports data quality/cleansing efforts.
Participates in the analysis and design of any necessary modification; works closely with development team members on development, testing and implementation of the necessary modification.
Development of testing plans and scenarios, test execution and results tracking. Ensuring that all aspects of system functions are fully tested through all phases
Participates in the development and documentation of security requirements for all users.
Assist with ensuring business units are ready for ERP systems migrations.
Facilitate training requirements definition, authoring and testing.
Work in collaboration with business owners and leaders to provide ongoing review and support of ERP processes to ensure business units maintain and improve use of the delivered business solution.
Conduct post implementation audits
Continuing to identify optimization opportunities for processes and systems usage
Support issue / incident resolution
Provide support for assessment and requirements for business requested changes
Keep current with knowledge and expertise critical for success; attend training sessions, workshops, and other learning opportunities to increase related knowledge and other applicable skills (e.g., documentation, test case development, change management, communication or leadership).
QUALIFICATIONS AND EXPERIENCE: Deep knowledge of one or more of the following business functions, including typical automation requirements and interactions across other business processes and functional areas:
Finance
Project Management
Budgets & forecasting
Production Management
Required Qualifications:
MB-300: Microsoft Dynamics 365: Core Finance and Operations
Exam MB-310: Microsoft Dynamics 365 Finance Functional Consultant
Required Skills:
Is an information seeker & problem solver
Excellent facilitator
Able to think and analyse abstractly, in the future state
Is logical and creative; can extrapolate from learning to innovate change
Is visionary enough to understand where the company wants to go and how their work can contribute to accomplishing the future state.
Ability and desire to test assumptions
Action-oriented and produces results
Has a thorough approach to work assignments and solid organization skills
A strong leader willing to stand up for their beliefs, but open to alternative viewpoints
Is encouraging to others
Seen as an excellent coach or utility player
Demonstrable improvements to systems with positive user feedback.
Demonstrably happy users.
Acceptable turn round time and fix rates via internal helpdesk.