POSITION: Debtors Clerk
LOCATION: Durbanville

Job Purpose
To manage the company’s accounts receivable function by ensuring accurate invoicing,
timely collection of outstanding debt, effective customer account reconciliation, and maintaining
healthy cash flow while minimising financial risk.

Key Responsibilities
Accounts Receivable Processing

• Generate, issue, and follow up on invoices, statements, and credit notes.
• Capture and allocate payments to customer accounts accurately.
• Maintain up‑to‑date customer records and ensure all transactions are recorded.

Collections & Credit Control

• Conduct daily follow-ups on outstanding accounts.
• Contact customers via phone/email regarding overdue payments.
• Negotiate payment arrangements within company policy.
• Escalate problem accounts to the Credit Controller/Finance Manager.

Reconciliations

• Perform monthly customer account reconciliations.
• Investigate and resolve discrepancies or disputes.
• Reconcile remittance advice with customer accounts.

Reporting

• Prepare weekly and monthly age analysis reports.
• Highlight high-risk accounts and potential bad debts.
• Assist auditors with accounts receivable queries.

Administration

• Handle new customer credit applications and ensure required documents are complete.
• Maintain organised debtor files (digital and physical).
• Ensure compliance with internal financial controls and procedures.

Qualifications & Experience

• Matric / Grade 12.
• Certificate or Diploma in Accounting/Finance (advantageous).
• 2–5 years’ experience in a Debtors/Accounts Receivable role.
• Experience with Pastel, Sage, SAP, or similar accounting systems (advantageous).
• High-volume environment experience beneficial.

Skills & Competencies

• Strong numerical and analytical ability.
• Excellent attention to detail and accuracy.
• Proficiency in MS Excel and accounting software.
• Good communication and customer-service skills.
• Ability to prioritise, work under pressure, and meet deadlines.
• Problem-solving and conflict‑resolution ability.
• High level of integrity and confidentiality.

Personal Attributes

• Professional, organised, reliable.
• Confident but respectful when collecting debt.
• Team player with strong interpersonal skills.
• Persistent, proactive, and accountable.