POSITION: Group Business Systems Project Manager
LOCATION: Boksburg

OUTPUT PROFILE
Purpose

• To lead the Business Systems function, driving digital transformation through D365 Finance & Operations, Microsoft Power Platform and other systems.  
• This role owns the delivery of system enhancements, integrations, and new module implementations in partnership with external consultants.
• The Group Business Systems Project Manager is responsible for team leadership, vendor and licensing management, and identifying opportunities to leverage AI and automation to improve business efficiency.

Major Challenges

• Delivering system enhancements and new module implementations on time while managing partner relationships.
• Balancing operational support demands with strategic project delivery and process improvement initiatives.
• Driving new technologies including Power Platform, integrations, and AI automation across the business.

 Problem Solving

• Problems are highly varied, complex and often non-recurring; require novel and creative approaches to resolution.
• New concepts and approaches may have to be developed.

Decision Making

• Decisions have major implications on the management and operations of an area within a department.
• Job may contribute to important strategies, operational and business decisions that affect the department.

 Planning Cycle

• Short term Planning – Work related.
• Medium Term Planning – Projects; Inputs to budgets.
• Long Term Planning - Input to Strategic business plan.

Key Performance Area

1. D365 F&O Platform Management

Performance Outputs

• Lead the D365 F&O platform strategy, working with implementation partners to deliver enhancements, new modules, and integrations.
• Manage the D365 implementation partner to deliver enhancements, customizations, and new module rollouts.
• Design and implement integrations between D365 F&O and other business systems using APIs, Data Entities, and Azure services.
• Working with implementation partners to deliver Power Apps and Power Automate solutions to extend D365 functionality and automate business processes.
• Identify and implement AI and Copilot automation opportunities to improve efficiency across finance and supply chain.
• Manage D365 licensing, ensuring compliance and cost-effectiveness across all user types and modules.
• Oversee environment management including sandbox, UAT, and production, coordinating releases and updates.
• Lead vendor selection, contract negotiation, and ongoing performance management for all D365-related services.
• Drive the D365 roadmap, aligning system capabilities with business strategy and Microsoft release waves.

Success Indicators /Min Standards

• Projects delivered on time and within budget.
• Partner performance and relationship quality.
• Successful adoption of new functionality.
• Process efficiency improvements achieved.
• System stability and performance.
• AI and automation initiatives delivered.
• Licensing compliance and cost management.
• Integration of reliability and data quality.

 

2. Security, Governance & Compliance

Performance Outputs

• Manage security roles, user access, and data governance across D365 and Power Platform environments.
• Ensure user provisioning and deprovisioning processes are followed for all system access.
• Maintain compliance with data protection requirements and company policies across all business systems.

Success Indicators /Min Standards

• Audit compliance and security posture
• Role-based access properly configured
• Data governance standards met
• Adherence to company policies

 

3. Digital Transformation & Innovation

Performance Outputs

• Lead digital transformation initiatives leveraging D365, Power Platform, and emerging AI technologies.
• Stay current with Microsoft release waves and assess applicability of new features to the business.
• Plan, schedule and test software upgrades.

Success Indicators /Min Standards

• Evaluate and implement new D365 modules, ISV solutions, and Power Platform capabilities.
• Innovation initiatives delivered.
• Business value realized from new capabilities.
• User adoption rates.
• Alignment with Microsoft roadmap.

 

4. Project & Partner Management

Performance Outputs

• Lead project delivery working closely with the D365 implementation partner from scoping through to go-live.
• Gather and translate business requirements into functional specifications for partner delivery.
• Manage UAT, change management, training, and post-implementation support.

Success Indicators /Min Standards

• Project milestones achieved.
• Partner deliverables quality.
• Budget and timeline adherence.

 

5. People Management

Performance Outputs

• Promote teamwork, provide support, manage and evaluate performance by creating and maintaining individual development plans and performance contracts for subordinates.
• Plan, organize, lead, control and develop subordinates' activities.
• Set goals and objectives for the team. Monitor and provide feedback.
• Recommend and approve development plans.
• Assist with and develop and coach team members.
• Comply with HR and company policies and procedures as well as legislation and current labor agreements.
• Conduct and participate in Performance Reviews for sub-function.

Success Indicators /Min Standards

• Set and achieve annual performance objectives and conduct regular reviews.
• On time.
• Feedback.
• Individual Development Plan.
• Compliance.
• Work standards.
• Achievement of annual targets.
• Development of subordinates.
• Performance reviews are done on time.

 

6. Organizational Culture and Values

Performance Outputs

• Ensure the Kenkijin philosophy, values, principles and behaviors are promoted and established through the business unit.

Success Indicators /Min Standards

• Kenkijin audit results

 

7. Ad Hoc Duties

Performance Outputs

• Perform any reasonable request as requested by any person within the company within a reasonable time.

Success Indicators /Min Standards

• Accuracy of duties performed.
• Favorable feedback from internal customers.

QUALIFICATIONS

• Grade 12
• Information Technology Certificate
• Power BI / Power Apps / Power Automate

• D365 Finance & Operations Certification

PHYSICAL / LEGAL REQUIREMENTS
Physical Requirements

• Fit for travel (Yellow Fever).
• Fit for duty.

Legal Requirements

• No criminal record.
• Valid passport.

EXPERIENCE

• D365 Finance & Operations – Operational.
• D365 F&O implementation or enhancement projects – Operational.
• People Management - Supervisory.
• Project Management – Lead and deliver ERP Projects End-to-End.

KNOWLEDGE, SKILLS AND COMPETENCIES
Driving Licenses

• Code B

Computer Literacy

• Microsoft Office Suite.

Supervisory / Managerial

• Interpersonal skills.
• Project Management skills.
• People Management skills.
• Problem resolution skills.

Functional / Technical

• D365 Finance & Operations (Finance, SCM, Project Operations modules).
• Integration and API knowledge (Azure, Data Entities, Dataverse).
• AI and Copilot implementation (Dynamics 365 Copilot, automation).
• Experience with Azure DevOps, Jira, or similar tools.
• Database Knowledge, especially SQL.
• MS Office, especially MS Word and MS Excel.
• Communication Skills.
• Financial processes (GL, AP, AR, Fixed Assets, Budgeting).
• D365 Supply Chain Management (Inventory, Warehousing, Procurement, Production).

 

• VALUES

• Equality.
• Integrity.
• Accountability and Ownership.
• Teamwork.
• Innovation.
• Quality.