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Senior ERP Business Analyst (AI-Enabled Solutions & Business Central) - Remote

Sandton, Johannesburg, Gauteng
POSITION: Senior ERP Business Analyst (AI-Enabled Solutions & Business Central)
LOCATION: Remote

Overview
  • We are seeking a Senior ERP Business Analyst to strengthen the quality and structure of solution design for Microsoft Dynamics Business Central projects.
  • Candidates who enjoy combining structured business analysis with AI-assisted tools to design practical solutions will find this role particularly rewarding.
  • This role sits at the intersection of consulting, systems design, and development, helping translate complex client requirements into clear, structured solution specifications.
  • The successful candidate will work closely with both consulting and development teams to ensure that requirements are well-defined, technically feasible, and ready for efficient implementation.
  • A key aspect of this role is the use of AI-assisted tools and workflows to design and prototype solutions. Candidates who enjoy experimenting with AI tools, rapid prototyping, and structured problem solving will thrive in this environment.
  • While the role does not require full-time software development, candidates should have technical curiosity and some hands-on development experience, such as scripting or experimentation in languages like Python.
  • This position is ideal for someone who enjoys breaking down complex problems, designing structured solutions, and using modern tools—including AI—to accelerate solution design and documentation.

Role Purpose
  • Strengthening the solution design process between consulting and development.
  • Translate business requirements into clear, structured system solutions.
  • Improve the quality and readiness of specifications for development teams.
  • Reduce solutioning bottlenecks by providing structured technical analysis.
  • Ensure proposed solutions are practical, scalable, and aligned with product architecture.
  • Provide structured thinking and systems insight when analyzing product gaps and client requirements.
  • Work closely with both consultants and developers to ensure clarity and feasibility of solutions.

Key Responsibilities
1. Solution Analysis & Design
  • Analyze client problems, enhancement requests, and product gaps.
  • Translate requirements into structured solution designs.
  • Document system behavior, process flows, and acceptance criteria.
  • Identify edge cases, dependencies, and risks in proposed solutions.
  • Ensure solutions are feasible within product and architectural constraints.
2. Bridging Consulting and Development
  • Work closely with consulting teams to clarify requirements and objectives.
  • Prepare clear, structured specifications for development teams.
  • Support developers in understanding solution intent and design decisions.
  • Participate in solution discussions and provide structured technical input.
3. Systems Thinking & Problem Solving
  • Apply structured thinking to complex system interactions.
  • Evaluate how proposed changes affect existing functionality and workflows.
  • Identify opportunities to improve solutions through better system design.
  • Simplify complex requirements into implementable solution components.
4. Documentation & Solution Quality
  • Produce clear and consistent documentation for solution proposals.
  • Ensure solution outputs include business context, requirements, and acceptance criteria.
  • Improve internal standards for solution design and specification structure.
  • Contribute to improving the overall quality of solution output across the organization.
5. Collaboration & Continuous Improvement
  • Work collaboratively with consultants, developers, and product leadership.
  • Contribute to improving internal processes around solution design and delivery.
  • Leverage internal tools, documentation, and AI-assisted knowledge systems to accelerate analysis and documentation.
6. AI-Assisted Solution Design & Prototyping
  • Use AI-assisted tools to accelerate solution design, documentation, and analysis.
  • Prototype workflows and solution concepts using tools such as Figma or other design environments.
  • Experiment with AI tools to generate and refine solution specifications.
  • Apply structured prompting and iterative refinement to improve AI-generated outputs.
  •  Identify opportunities where AI can improve internal processes, documentation, or solution delivery.

Required Experience & Skills
Experience
  • 5+ years’ experience working with ERP or enterprise financial systems.
  • Experience with Microsoft Dynamics Business Central, NAV, or similar ERP platforms.
  • Experience working as a Business Analyst, Solution Consultant, or Systems Analyst in enterprise software implementations.
  • Experience translating business processes into structured system requirements.
  • A strong understanding of accounting principles and application of accounting concepts.

Technical Exposure
The ideal candidate should also demonstrate:
  • Strong proficiency with Microsoft Excel, including complex data analysis and structured modelling.
  • Exposure to AI-assisted development or analysis tools.
  • Some hands-on development or scripting experience (for example Python or similar lightweight languages) Experience designing workflows or solution concepts using tools such as Figma or similar visual design environments.
  • Full-time development experience is not required, but the successful candidate should be comfortable experimenting with technical tools and understanding development constraints.

Core Competencies
  • Solutioning & Business Analysis
  • Strong ability to analyses business problems and design practical system solutions.
  • Ability to structure and document complex requirements clearly.
  • Understanding of financial systems and accounting processes.
 
  • Systems Thinking
  • Ability to understand interactions between systems, modules, and processes.
  • Evaluate the broader implications of proposed changes or enhancements.
 
  • Identify risks, dependencies, and design constraints
  • Communication.
  • Strong written and verbal communication skills.
  • Ability to explain complex technical concepts in clear and simple terms.
  • Confidence working with both technical and non-technical stakeholders.
  • AI-Assisted Problem Solving.
  • Ability to leverage modern AI tools to accelerate solution design, documentation, analysis, and prototyping.
  • Comfortable iterating on AI outputs and refining prompts to improve quality and accuracy.
 
  • Personal Attributes
  • Strong problem-solving mindset.
  • Structured and analytical thinking.
  • High ownership and accountability.
  • Collaborative team orientation.
  • Comfortable working in a distributed, remote team environment.
  • Curiosity and enthusiasm for experimenting with emerging technologies, including AI-assisted development tools.
 
  • Advantageous Experience
  • Experience working with Microsoft Dynamics Business Central implementations.
  • Exposure to SQL, APIs, or system integrations.
  • Experience working closely with software development teams.
  • Familiarity with Agile development environments.
  • Experience with AI tools and knowledge systems used to support technical analysis.

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