POSITION: QC Supervisor
LOCATION: Malmesbury
REPORTING TO: Quality Technologist

Job Purpose
Supervise the QC teams, follow up on corrective actions on non-conformances, conduct customer
complaint investigations and other reports and perform the required duties as requested by the relevant
Quality Technologists/Manager. The job will require working on weekends and public holidays.

Output:
QC Team Management

• Supervise the QC teams; manage their schedules and their daily activities/duties.
• Conduct daily surveillance of staff compliment and monitor absenteeism.
• Stand-in in the case of absence for online quality monitoring when needed.
• Compile weekly wage and overtime reports.
• Monitor daily clocking’s of staff compliment to ensure compliance.
• Supervise and be present during weekends and public holidays and when technologists are not available onsite (as needed).
• Report on and support the activities of the relevant Quality Technologist/Manager.

Quality Control Monitoring & Supervising

• Know & understand the requirements, activities, and controls in place within the Malmesbury Plant.
• Daily monitoring of quality against the requirements set out in the Food Safety Management System by means of daily plant walkthroughs.
• Manage the completion and ensure verification and filling of the various checklists on manual and/or online platforms.
• Assist with implementation of the electronic quality system.
• Conduct internal audits as needed.
• Perform pre-op inspections.
• Conduct Foreign Body hunts to schedule.
• Conduct metal detector, and other, verification checks in addition to routine daily checks.
• Organize and conduct Environmental and Product monitoring.
• Immediate action of any non-conformances related to quality, root cause investigation, follow-up, feedback and verification on corrective actions taken.
• Conduct training (corrective action & general) when needed.
• Request weekly QC sample picking slips, prepare the weekly QC Evaluation spreadsheet and verify samples.
• Investigate and compile weekly WW QC sample KPI report feedback.
• Supervise or conduct the weekly final product KPI evaluation sessions internally.

Customer complaint investigations & trials

• Conduct Customer Complaint Investigations, compile reports, and conduct corrective action/training and feedback within 24/48 hours after receipt as required.
• Assist during technical trials.
• Execute the technical aspects of new product development or improvement trials or projects, including trial designs and reporting.
• Assist during implementation in production.
• Oversee trial final product and sample management, dispatch and communication.
• Conduct/oversee internal training sessions with  staff ensuring compliance with the above.
• Write reports (i.e. trials or trend reports) as required (fixed weight monitoring, foreign body hunt, customer complaint trends etc. as required).

SHEQ

• Always ensure acceptable personal hygiene of all staff.
• Always manage correct use of PPE.
• Ensure that process and product hygiene standards are always maintained.
• All duties are performed according to the  group Occupational Health and Safety guidelines and procedures.
• Onsite SHE implementation/ monitoring of OHS requirements.

Minimum Requirements
Qualification details

• Grade 12 is required.
• Diploma in Food Technology or related field is preferred.

Experience

• 1 - 3 years’ meat industry experience will be advantageous.

Functional Competencies

• Accuracy
• Detail Focus
• Conscientiousness
• Verification

Important:
•     Applicants from outside the region may apply, provided they are willing and able to relocate to Cape Town/Malmesbury at their own cost.  Applicants must confirm their current address and clearly state in their CV that they are willing to relocate at their own cost; otherwise, no feedback will be provided to this candidate.
•     Candidates must be able to commute reliably, to meet the Company’s operational requirements and needs.

8.    Selection Compliance
•     Where required, validated and fair assessments (internal and external) may be used.
•     Background checks (criminal, qualification and references) must be conducted in accordance with POPIA.

9.    Accommodation for candidates with Disabilities
•     Reasonable accommodation (if and/ where applicable) will be considered in line with the Code of Good Practice.

10.   Data Protection
•     All candidates’ information will be processed for recruitment purposes in line with the POPIA.

11.   Salary:
•     R 10,500.00 CTC per month.
•     Please note that no feedback will be provided on CV’s if the candidate’s salary expectations and most recent payslip are not included.
•     Death and disability benefits according to the company benefit structure.
•     This is a TCTC package – no additional benefits.

12.   Closing date: 19 June 2026

The company reserves the right not to make an appointment to the advertised position.