POSITION: Quality Technologist
LOCATION: Malmesbury
REPORTING TO: QA Manager: Malmesbury and GFMP

Output:
Quality Assurance system

• Implement and verify best practices continuously in line with Group FSMS, including:
• Facility structure;
• Utilities (air, water, electricity etc.);
• Pest control, waste management & other outsourced services;
• Maintenance & Equipment;
• Foreign Object Control;
• Personnel Hygiene; and
• Cleaning & Sanitation.
• Implement, review, and maintain quality control checks, sampling, and interpretation/trending to routinely evaluate the performance of the above. 
• Conduct/oversee internal training sessions with staff ensuring compliance with related quality principles.
• Maintain all documents and records according to the company Document Management System (DMS).
• Stock control of PPE and Consumables to always ensure sufficient stock.
• Daily cleaning verifications of designated areas and reporting on deviations by service providers.
• Conduct, interpret and trend routine micro swabbing to verify cleaning efficacy (allergens, micro and pathogens).
• Ensuring compliance with external auditing requirements and assisting with gathering required records during audits
• Represent the company during Quality and Food Safety audits at the applicable sites, i.e. WW Hygiene and/or Process Control Audits, SAMIC SSF Audits, FSSC audits, etc.

Quality Control

• Conduct risk assessments and design/implement adequate control measures for all product and manufacturing processes.
• Verify PRPs with regards to customer specifications and regulatory requirements and ensure compliance by operational departments as scheduled.
• Maintain zero tolerance to customer complaints / process non-conformances / audit findings; conduct investigations and improve documented system and its implementation as required.
•  Oversee schedule, commission and trend micro sampling of environment, raw material and final products.
•  Monitor and improve procedures and controls to prevent cross-contamination (physical, micro and allergen).
• Verify and maintain product and process related quality records and monitoring for reference.
•  Oversee compliance of product and process control equipment.
• Oversee and/or conduct Customer Complaint Investigations, compile reports, and conduct corrective action/training and feedback within 24/48 hours after receipt as required.
• Log, trend and provide feedback when required.

Projects & Trials

• Assist in ensuring on time launches of new products and upgrades.
• Liaise closely and work with matrix teams (NPD, Technical, Production and others) to ensure the success of all trials taking place within the factory
• Ensure trial plans are established, reviewed and communicated to all factory staff prior to trials being performed in factory
• Execute the technical aspects of new product development or improvement trials or projects, including trial designs and reporting
• Compile trial reports, share reports with matrix teams and clients
• Formalize/review/implement product Specifications, Work Instructions and Quality Contracts
• Assist during implementation in production;
• Oversee trial final product and sample management, dispatch and communication
• Conduct/oversee internal training sessions with staff ensuring compliance to the above.
• Oversee continual evaluation activities i.e. KPI sessions, customer KPIs and others.
• Update the System (HACCP, Checklists, Raw Material and Allergen Matrix’s etc.) as required to always ensure complete alignment of the System to the operational activities.
• Implement, review and maintain quality control checks, sampling and interpretation/trending to routinely evaluate the performance of the above.

Technical Relationships

• Build and maintain a technical relationship with customers and peers.
• Liaise and feedback on all client enquiries within 48 hours or as specified
• Represent the company during plant walk-throughs and audits.
• Build good relationships and trust between departments while ensuring a zero tolerance to non-conformance in the aim to grow a Quality Culture within the company.

People Supervision

• Supervise and control subordinate's activities to ensure targets are met.
• Supervise time and attendance of all subordinates.
• Ensure disciplinary procedures are applied adequately.
• Assure stable employee relations by managing conflict and creating a positive and performing working environment.
• Manage and coordinate the Quality Controllers within the applicable site(s). 
• Supervise, manage and control subordinates and their activities to ensure targets are met.
• Advise and strategically assist line manager.
• Oversee time and attendance of Quality team.
• Compile wage and overtime reports.
• Ensure disciplinary procedures are applied adequately.
• Assure stable employee relations by managing conflict and creating a positive and performing working environment. 

SHEQ

• Always ensure acceptable personal hygiene of all staff.
• Always manage correct use of PPE.
• Ensure that process and product hygiene standards are always maintained.
• All duties are performed according to the group Occupational Health and Safety guidelines and procedures.

Minimum Requirements
Qualification details

• Diploma in Food Technology is required.
• Degree in Food Science is preferred.

Experience

• 1 - 2 years’ technical experience in an FMCG environment will be advantageous.
• 1 - 2 years’ supervision experience in an FMCG environment will be advantageous.

Functional Competencies

• Accuracy.
• Detail Focus.
• Computer Literacy.
• Conscientiousness.
• Reliability.
• Report Writing skills.

Important:

• Applicants from outside the region may apply, provided they are willing and able to relocate to Cape Town/Malmesbury at their own cost.  Applicants must confirm their current address and clearly state in their CV that they are willing to relocate at their own cost; otherwise, no feedback will be provided to this candidate.
• Candidates must be able to commute reliably, to meet the Company’s operational requirements and needs.

Selection Compliance

• Where required, validated and fair assessments (internal and external) may be used.
• Background checks (criminal, qualification and references) must be conducted in accordance with POPIA.

Accommodation for candidates with Disabilities

• Reasonable accommodation (if and/ where applicable) will be considered in line with the Code of Good Practice.

Data Protection

• All candidates’ information will be processed for recruitment purposes in line with the POPIA.

Salary:
R 20,000.00 CTC per month.

• Please note that no feedback will be provided on CV’s if the candidate’s salary expectations and most recent pay slip are not included.
• Death and disability benefits according to the company benefit structure.
• This is a TCTC package – no additional benefits.
• Most recent pay slip must be submitted with the CV.
• Salary expectations need to be provided.