POSITION: Technical Specialist – ERP Platforms (Could be called IT Infrastructure manager or IT Systems Engineer)
LOCATION: Bryanston (Hybrid)

Role Overview
We are seeking an experienced Technical Specialist to deliver technical deployments,
technical delivery, and ongoing management of ERP environments across on premises, hybrid,
and cloud-enabled architectures.

This is a hands-on technical role. The successful candidate will:

• Perform technical work themselves
• Work alongside other team members, with the opportunity to move into a leadership role
• Coordinate, engage, and manage third party service providers
• The role spans multiple ERP platforms and different customer environments, providing excellent exposure and growth opportunities, particularly for a candidate who enjoys working across different technologies, industries, and deployment models.
• ERP experience is non-negotiable. Candidates should have experience in dealing with both on-premises and cloud-deployed operational systems and Enterprise Resource Planning systems.

Key Responsibilities
ERP Environment Delivery & Support
Install, configure, deploy, and support ERP environments across:

• Cloud enabled models.
• Work with multiple ERP solutions.
• Support environments for medium sized businesses and ideally having worked with or had exposure to large multinational customers.
• Manage ERP upgrades, patches, performance optimisation, and complex technical issues.
• Ideal candidate would act as a senior escalation point for ERP related technical challenges.

ERP Platform & Deployment Knowledge
Maintain a strong understanding of:

• How different ERP platforms are deployed and supported.
• The differences between on premises, hybrid, and cloud ERP architectures.
• Apply this understanding across a variety of customer environments.
• Support ERP integration and technical enablement across platforms.

Microsoft & Cloud Architecture

• Design, support, and maintain hybrid architectures using Microsoft Azure.
• Manage and support ERP related application environments hosted via IIS.
• Understand ERP application scaling, availability, and operational support models.

Microsoft Dynamics Exposure (Ideally one or more of the following)
Understand and support the deployment and management of:

• Microsoft Dynamics 365 Business Central.

Maintain a working understanding of:

• Dynamics 365 Finance & Supply Chain deployment concepts and architecture.

Technical Leadership & Stakeholder Management
Perform hands on technical work while also:

• Assisting and working with internal technical team members.
• Sharing best practices and technical knowledge.
• Coordinating and managing third party vendors and hosting providers.
• Work closely with ERP consultants, developers, project managers, and customers.
• Provide technical input into planning, estimation, and solution design.

Security, Compliance & Governance

• Ensure ERP environments adhere to security and compliance best practices.
• Oversee access controls, environment segregation, patching, and audit readiness.
• Maintain technical documentation, standards, and operational procedures.

Experience & Qualifications
Experience

• Minimum 5-8 years’ experience in a technical role supporting ERP or enterprise systems.

Proven experience working across:

• On premises, hybrid, and cloud ERP environments.
• Customer facing, multi environment landscapes.
• Ideal candidate would have experience in managing or coordinating internal resources and third-party providers.

Technical Knowledge (Essential)

• Strong experience with ERP software platforms.
• Understanding of ERP deployments for On-premises and Cloud.
• Microsoft Azure (hybrid architecture concepts).
• IIS.
• Enterprise application deployment and operational support.
• Strong understanding of security and compliance requirements.

Qualifications & Certifications

• Appropriate tertiary qualification in IT, Computer Science, or a related field (preferred).
• Relevant certifications (Microsoft, Azure, ERP, infrastructure, or security) are advantageous.

Personal Attributes & Soft Skills

• Highly organised with strong attention to detail.
• Strong verbal and written communication skills.
• Comfortable working independently and taking ownership.
• Able to guide and support others without formal people management responsibility.
• Professional, structured approach to vendor and stakeholder management.
• Curious, adaptable, and motivated by complex ERP environments.