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POSITION: Quality systems Manager
LOCATION: Midrand
REPORTING TO: SHEQ BU Manager
Role Description
Key Performance Areas
Qualification and Experience
Minimum Qualifications:
Relevant Experience
Desirable:
Core Competencies
Functional Competencies
Behavioral/ Leadership Competencies
Industry Related Competencies
Business/ Professional Competencies
LOCATION: Midrand
REPORTING TO: SHEQ BU Manager
Role Description
- The ISO 9001 Quality Systems Manager is responsible for the daily oversight and administration
- of Quality Management System (QMS) in accordance with the ISO 9001 standard.
- This role ensure that quality processes are effective and consistently implemented.
- All actions must drive continuous improvement.
- A key function of this position is to lead, mentor, and coordinate a team of Quality Systems Specialist to achieve departmental and Quality objectives, to offer service deliverables and consistent excellence.
Key Performance Areas
- Administration and Supervision of all Quality Management Documents on SharePoint and Smartsheet
- Managing and collaborating accuracy of all new and reviewed QMS documents before sending for approval to Management
- Coordinating awareness campaigns according to planned schedules
- Collating Tender Responses
- Verifying accuracy of Newsflashes and Newsletters
- Audit Management
- Coordinating the planning and collating of audit schedule
- Supervising Audit sign off and driving of implementation of corrective and preventative actions
- Training and upskilling of internal Auditors
- Participating in preparation and execution of annual accreditation and surveillance audits
- Document Management
- Managing structure and upload of SharePoint
- Recording best business practice of Control of Documents and Records
- Quality Monitoring and control management
- Engaging with Management and Process owners ensuring participation
- Collating Training sessions & Awareness campaigns
- Managing Non-Conformances and Opportunity of Improvements to closure, updating all actions and index
- Overlooking the training of new Employee Induction
- Upskilling of Quality team
- Reporting – coordination and analysis of all SHEQ reports
- Collating all reporting for Exco
- Organizing all reporting for SHEQ monthly meetings
- Compiling Management Review presentation
- Document Progress input into Compliance Committee meetings (for Div Manager)
- Aligning to Regulative and Legislative compliance
Qualification and Experience
Minimum Qualifications:
- Matric \ Grade 12 (Compulsory)
- Certified ISO9001:2015 Awareness, Implementation and Lead Auditor
- MS Office
- SharePoint administration
- Smartsheet creation (alerts and reports) Compulsory/ Required Certifications:
- Matric \ Grade 12 (Compulsory)
- Certified ISO9001:2015 Awareness, Implementation and Lead Auditor
- MS Office
Relevant Experience
- Minimum of 5 years of experience in a ISO 9001 Quality administration role
- At least 2 years in a Supervisory or Team lead capacity – imperative on the management of systems and employees
- Unassisted reporting to Top Management, the ability to reconcile, data analyze and initiate and innovate improvements
- Exposure to management of Quality Management Systems
- Training and presentation to all levels within an organization
Desirable:
- Professional certification such as CQA (Certified Quality Auditor)
- Experience with other management system standards (ISO 14001, 45001, 27001)
- Experience with Smartsheet
- General financial knowledge and reconciliation ability
Core Competencies
Functional Competencies
- Communication: Excellent verbal and written communication skills, with the ability to effectively interact with employees, peers, and Top management.
- Attention to Detail: Meticulous in reviewing documentation, processes, and data.
- Attention to Detail: Reviewing Reports and Presentations (Microsoft Office)
- Leadership & People Management: Ability to motivate, develop, and hold a small team accountable
- Organizational: Planning, Coordination, Execution and Timeframes
Behavioral/ Leadership Competencies
- Punctuality
- Empathy
- Organizational Skills
- Systematic/Methodological
- Team player and independent worker
- Problem Solver
Industry Related Competencies
- Technical Knowledge: In-depth understanding of ISO 9001:2015 principles and clause requirements in relation to core business operations.
- Analytical & Problem-Solving: Strong ability to analyze data, identify trends, and solve complex problems effectively
- Auditing: Understanding key principles in ISO 9001-2015 auditing
- Root cause analysis and corrective actions implementation
- Ability to create and review documentation
Business/ Professional Competencies
- Attire
- Speech/Emails/Telephonic
